Privacy Policy

Personal Information

When you register for our services, we collect personal details including your name, email address, phone number, and location information. This data helps us personalize your learning experience and communicate important updates about your financial education journey.

• Full name and contact details for account creation
• Professional background and financial goals for customized content
• Payment information for subscription and course purchases
• Educational preferences and learning objectives

Usage and Learning Data

We track your interaction with our platform to understand learning patterns and improve course effectiveness. This includes course completion rates, time spent on modules, quiz scores, and areas where you might need additional support.

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Regular security assessments and penetration testing
• Secure data centers with 24/7 monitoring and access controls
• Regular backup procedures and disaster recovery protocols
• Employee training on data protection and privacy best practices

Access Controls

Only authorized personnel have access to your personal information, and this access is strictly limited to what's necessary for providing our services. We maintain detailed logs of data access and regularly review these for any unusual activity.

Data Access and Portability

You can request a complete copy of all personal information we hold about you. This includes your profile data, learning history, course completions, and any communications. We'll provide this information in a commonly used, machine-readable format within 30 days of your request.

Correction and Deletion Rights

If you notice any inaccuracies in your personal information, you can update most details directly through your account settings. For more comprehensive changes or if you wish to delete your account entirely, contact our support team. We'll process deletion requests within 30 days, though some information may be retained for legal compliance purposes.

• Update personal details and preferences in your account dashboard
• Request complete account deletion with data removal
• Opt out of marketing communications while maintaining your account
• Control which data is used for course recommendations

Educational Partners

Some courses are delivered in partnership with financial institutions and educational organizations. When you enroll in these programs, minimal information may be shared to track your progress and provide certificates. Partners are bound by strict confidentiality agreements and cannot use your data for their own marketing purposes.

Service Providers

We use trusted service providers for payment processing, email communications, and platform hosting. These companies only receive the minimum information necessary to perform their services and are contractually obligated to protect your data according to the same standards we maintain.

International Data Handling

While our primary operations are based in South Africa, some of our service providers operate internationally. When your data is transferred outside South Africa, we ensure adequate protection through standard contractual clauses and by working only with providers in countries with adequate data protection laws.

Types of Cookies We Use

• Essential cookies that enable basic platform functionality
• Performance cookies that help us understand user behavior
• Preference cookies that remember your settings and choices
• Analytics cookies that provide insights into course effectiveness

You can control cookie settings through your browser, though disabling certain cookies may limit some platform features. We provide detailed cookie preferences in your account settings where you can customize your experience.

Notification Process

Major policy changes will be communicated at least 30 days before implementation, giving you time to review the updates and make informed decisions about your account. Minor clarifications and updates may be implemented immediately but will always be clearly documented in our version history.